Ben Cavaletto has had the captions turned on for every VHS tape, DVD, and streaming service he has watched since 1999, when he started learning ASL and volunteering in the Deaf Community. Since 2005 he has worked professionally as an interpreter and captionist. 

Cue Captions began when Ben invited a deaf family member to a performance and started thinking about how access services in theater could be better. He tested out an experimental process for the play Clue: On Stage, performed at the Pentacle Theatre in September 2024. The feedback was so positive he decided to form his own business.

“I'm a big supporter of the arts but often cannot go to plays due to lack of accessibility. I feel captions are a better fit for plays than using ASL interpreters as well since it allows more flexibility as to when to watch actors on stage and read the captions at eye level. Thank you for working towards inclusivity, it's greatly appreciated!”

“Since it was my first time experiencing live captioning during a theater production, I'm really excited about the possibilities this opens up. It was such an innovative and thoughtful idea! It made the entire performance much more accessible and enjoyable for me. Knowing that this kind of accessibility is available makes me even more eager to attend more live theater productions in the future.”

“I appreciated having more text (captions) on the screen than average as it allowed me to look away and watch what was happening on stage and then catch up with what was being said if needed.”